MERCENTA / SUPPORT
Let’s make it right.
Start with your order.
If payment or delivery went wrong, send a request to Mercenta. Support reviews the order; the owner decides and issues any refund manually.
01Send the order reference and a description.
02Support verifies payment, delivery and refund eligibility.
03Receive a reply at the email you provide.
A request is not refund approval. This form never charges or refunds funds automatically. Do not send seed phrases, private keys, passwords or purchased codes.
mercenta.